Once you’ve placed your order, we’re on the ball to make sure you receive it promptly. No-one likes waiting. Especially for their Sing Gin.
Mainland UK: 1-2 business days from date of shipping
Non-mainland UK: 2-4 business days from date of shipping
International: We currently do not offer delivery outside of the UK
Your Sing Gin should taste tip-top. If for some reason you’re unhappy with it, please contact us at email@example.com.
We will refund the full value of any product(s) purchased, provided the conditions below are met:
1. You are able to return the product(s) in question to us within 14 days of receipt of your order.
2. Unless faulty, your items are returned to us in a resalable condition. This means unopened, in the same condition you received them and with any labels and packaging intact.
3. Please send any return items to the following address, with a note inside including the name, order number and postcode of the original order:
FAO: Online Returns, Kettlesing Gin Limited, PO Box 823, Harrogate, HG1 9XL.
PLEASE NOTE: Unfortunately we will not be able to refund the cost of postage, either of your original order or the return unless the item is faulty. For faulty items we will re-send a replacement at no extra cost and refund the cost your original delivery.